The easier you make it for customers to reach you and give you their money, the more you'll succeed. This week, our dog started acting funny, peeing in the wrong place, and generally being lethargic. So, we texted the vet. The mobile vet replied with...

Last week, we asked for your mentor stories. Michael I. sent us this: Butter to the edge. "I was 15 and working as a busboy in Providence, RI. My manager came up to me and said, “Always butter to the edges of your toast.” I said,...

Today is Frequent Flier Day. Let's all do our part to make flying just a little bit nicer. 1. Greet your seat neighbor with a "hello" and smile, then put on your headphones. 2. Clean up after yourself, don't put trash on the floor or in the...

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