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No matter what it is you've agreed to, under promise and over deliver. Even the simplest things should be done this way. We stopped in at a local restaurant last week and were thrilled by the collection of candy jars. But, the restaurant took it...

Mistakes are simply an opportunity to learn. YDST has been making some changes. We have brought on new staff to help make this thing even better. Part of that process is learning. Well, yesterday, we made a mistake. You all got a sneak peek at...

It is time to change your toilet paper. Much of the toilet paper used by Americans is made from virgin wood pulp, which is typically softer. Combine that with the fact that American's consume 20% of the world's toilet paper and it makes sense that...

You're never too young to be a mentor. Being a mentor has nothing to do with age and has everything to do with experience. We all have wisdom to share. Listen to others, but also share your experience. We can all be a mentor. What's...

If someone inspires you, spend time with them. Whether that's reading their books, listening to them speak, or asking them out for coffee, find a way to be in their presence. The feeling of inspiration you get from them is a driving force for you...

Thinking to buy a new pair of headphones? You'll probably go to Amazon and read customer reviews. You're not alone: 82% of Americans look at product reviews before making a purchase. But, how trustworthy are those reviews? Unfortunately, new data says that Amazon reviews aren't...

We know yesterday was painful — no one likes paying their taxes. Just because tax day 2019 has come and gone does not mean the scams will stop. The IRS does NOT call you. In the vast majority of cases, the IRS will mail you...

When you exchange business cards with someone, write a note on their card including where and when you met and one thing you discussed. When you follow up with that person, you can then include those details in your email, making it easier for them...

While working on the Melissa Ethridge Cruise last week, we were reminded again and again of the importance of kindness. No matter who you're dealing with or the intensity of the situation, you can make it better with kindness, react with light. Reach out into...

Set up a Google alert for you, your brand, your company, and your family members. Do the occasional search for your name (and variations) on your social media platforms. If there is something negative about you or a fake account, you can catch it early...

If you write it down, consider it public. Recently, we saw a not-so-kind message on a public channel. Very quickly, the message was taken down and the individual apologized, saying it was intended to be a private message. But, the damage had been done. The...

Did something hit your button? Before you react immediately, wait ten seconds. Breathe. Think about it. Do you really need to lash out, get snarky, correct someone, jump down their throat, complain? Does it really need a response, correction, post, tweet, retweet, snarky comment, or...

Astronaut Anne McClain is scheduled to spacewalk again today, something she has planned to do since she was three years old. Anne never listened to anyone who told her the idea was crazy. She did what she had to do to achieve her dream, never...

Are you still faxing your clients information? Are you still asking your customers to fax you information? Slow to change, some industries and government agencies are still buried deep in fax paper. If you no longer have a landline, you probably do not have a...

If you want to have lunch or coffee with someone suggest 2 or 3 specific dates and times. Suggesting dates is not presumptuous; it saves time. By suggesting dates you make it simple for the other person to check their calendar and choose a time...

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